General Terms and Conditions
Booking policies
You can book online at jacobi-freiburg.de or by telephone on 0761 / 38030. We accept EC, Visa and Mastercard AMEX. We kindly ask you to arrive at the restaurant on time for your reservation. Call the number above if you are going to be late.
Allergies
In the kitchen, we can accommodate common allergies, intolerances and religious restrictions, provided that these are indicated at the time of booking and at least 24 hours in advance and discussed in detail with our kitchen team.
Jacobi Freiburg reserves the right to decide at any time to what extent it can respond to the various restrictions.
For logistical reasons, we cannot take vegan lifestyles or life-threatening allergies into account. Please also note that all allergies and intolerances must be confirmed by us by telephone or in writing.
Cancellation policy
Jacobi Freiburg reserves the right to determine the rules for cancellation. Cancellations must be made in writing or by telephone and must be confirmed by us. All cancellations and changes to guest numbers should be made at least 24 hours prior to the time of your reservation.
In the event of cancellation we charge
Less than 24 hours before the reservation date: € 70 per person.
In the event of no-show without prior cancellation: the full menu price per person.
If we are able to make a replacement reservation for your table, there is no cancellation fee.
Please note:
- Due to the design and structure of the building, the Jacobi Restaurant is not barrier-free.
- Dogs are only permitted after prior consultation with us.
- So that we can take care of an appropriate meal for children, we kindly ask you to indicate when booking if you wish to bring your child with you.